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Terms of Service

Last updated: January 2024

Welcome to Operational AI. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services Description

Operational AI provides consulting, implementation, training, and system migration services to help businesses transition to AI-native operations. The specific scope of services will be defined in individual service agreements.

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers
  • Comply with all applicable laws and regulations

4. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Operational AI or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

5. Confidentiality

During our engagement, both parties may have access to confidential information. We agree to protect your confidential information with the same degree of care we use for our own confidential information, and we expect the same from you regarding our proprietary methods and materials.

6. Service Agreements

Specific services will be governed by separate service agreements that outline:

  • Scope of work and deliverables
  • Timelines and milestones
  • Pricing and payment terms
  • Specific terms and conditions

7. Limitation of Liability

To the maximum extent permitted by law, Operational AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of our services.

8. Indemnification

You agree to indemnify and hold harmless Operational AI and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

9. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, all provisions of these Terms that should survive termination shall remain in effect.

10. Modifications

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Operational AI is incorporated, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through good-faith negotiations. If negotiations fail, disputes shall be submitted to binding arbitration in accordance with the rules of a mutually agreed arbitration body.

13. Contact Information

For questions about these Terms of Service, please contact us.

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